LOSS MITIGATION / EXPLORING ALTERNATIVES TO FORECLOSURE
During the course of home ownership, increased expenses or changes in your
income may make it difficult to pay your bills, including your mortgage payment.
If you can keep your mortgage current, do so.
But if you can’t make your mortgage payments for reasons beyond your
control, we want to talk to you about alternatives to foreclosure.
If the problem is temporary, some of the options for which you may qualify are:
If the problem is of a long-term nature or it’s not likely that you will be able
to bring the loan current, other options may be appropriate:
Please call our Loss Mitigation Department at 1-888-395-3997.
This is a toll-free number.
A member of our staff will conduct an interview to determine your circumstances
and explore options that may be available to you.
Please don’t delay—the sooner you call, the more likely we can find an
alternative for you.
To start our review, you should have the following information ready when you
call:
·
Your loan account number.
·
A brief explanation of your circumstances.
·
Your recent income documents: pay stubs, benefit statements from Social
Security, disability, unemployment, retirement or public assistance.
·
Tax returns (last two years).
·
A list of household expenses.
The U.S Department of Housing and Urban Development (HUD) sponsors housing
counseling agencies throughout the country that can provide advice and guidance
regarding defaults, foreclosures, credit issues and alternatives to you.
You can find a HUD counselor in your
area by visiting the
HUD Web site. or calling HUD toll-free at 1-800-569-4287.
NOTE: THIS IS AN ATTEMPT TO COLLECT
A DEBT AND ANY INFORMATION OBTAINED DURING A CALL WILL BE USED FOR THAT PURPOSE.
IF YOU ARE CURRENTLY PROTECTED BY THE FILING OF A PETITION IN BANKRUPTCY
OR HAVE BEEN DISCHARGED IN BANKRUPTCY, THIS SUMMARY IS FOR INFORMATION PURPOSES
ONLY AND SHOULD NOT BE CONSIDERED AS AN ATTEMPT TO COLLECT THE DEBT.